Return Policy Page

Shipping Policy:

ORDER WILL BE SHIPPED IN 2-3 DAYS IN ANDHRA PRADESH. FOR OTHER STATES 4-6 DAYS.

Refund Policy:

REFUND IS INITIATED AFTER DEDUCTING THE CANCELLATION CHARGES. AND WILL BE CREDITED TO YOUR ORIGINAL PAYMENT METHOD WITHIN 5-7 WORKING DAYS.

SO PLEASE THINK ONCE BEFORE CANCEL OR RETURNING THE ORDER

MULTI COLOURS ONLINE RETURNS AND EXCHANGE POLICY GIVES YOU AN OPTION TO RETURN OR EXCHANGE ITEMS PURCHASED ON MULTI COLOURS ONLINE FOR ANY REASON WITHIN THE SPECIFIED RETURN/EXCHANGE PERIOD (CHECK PRODUCT DETAILS PAGE FOR THE SAME). WE ONLY ASK THAT YOU DON'T USE THE PRODUCT AND PRESERVE ITS ORIGINAL CONDITION, TAGS, AND PACKAGING. YOU ARE WELCOME TO TRY ON A PRODUCT BUT PLEASE TAKE ADEQUATE MEASURE TO PRESERVE ITS CONDITION.

DURING PICK UP, OUR DELIVERY AGENT MAY DO A QUALITY CHECK ON THE RETURN. FOR A SUCCESSFUL PICK UP, WE WILL INITIATE A DOORSTEP REFUND FOR THE RETURN AMOUNT INTO THE REFUND MODE SELECTED AT THE TIME OF INITIATING THE RETURN REQUEST. THIS DOORSTEP REFUND MAY NOT BE APPLICABLE FOR SOME PIN CODES IN WHICH CASE REFUND WILL BE INITIATED AFTER THE PRODUCT HAS BEEN RECEIVED AT OUR WAREHOUSE AND HAS PASSED A QUALITY CHECK. IF THE PICKED-UP PRODUCT DOES NOT PASS THE QUALITY CHECK, WE SHALL SHIP IT BACK TO YOU. IF YOU CHOOSE TO EXCHANGE THE ITEM FOR REASON OF MISMATCH OF SIZE OR RECEIPT OF A DEFECTIVE ITEM, YOU WILL BE PROVIDED WITH A REPLACEMENT OF THE ITEM, FREE OF COST. HOWEVER, ALL EXCHANGES ARE SUBJECT TO STOCK AVAILABILITY AND SUBJECT TO YOUR ADDRESS BEING SERVICEABLE FOR AN EXCHANGE. IF YOU CHOOSE TO EXCHANGE AN ITEM, OUR DELIVERY REPRESENTATIVE WILL DELIVER THE NEW ITEM TO YOU AND SIMULTANEOUSLY PICK UP THE ORIGINAL ITEM FROM YOU. PLEASE NOTE THAT WE OFFER YOU AN OPTION TO EXCHANGE ITEMS PURCHASED BY YOU ON MULTI COLOURS ONLINE FOR SAME OR DIFFERENT SIZES OF SAME STYLE OR FOR ANY OTHER ITEM OF THE SAME OR DIFFERENT VALUE FROM MULTI COLOURS ONLINE WITHIN THE SPECIFIED EXCHANGE PERIOD SUBJECT TO YOUR ADDRESS BEING SERVICEABLE FOR AN EXCHANGE.